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If you find that any of the information below is incorrect, please contact us at info@childcareaware.org.

Health and Social Services - PR

Discover resources that will provide more information regarding local services such as health care and child well-being.


Child Protective Services

To report suspected abuse, maltreatment, or neglect of a child

Phone: 1(800) 981-8333 (within PR) or (787) 749-1333

Website: www2.pr.gov/agencias/adfan/Pages/AdministracionAuxiliardeProteccionSocial.aspx  


Child Support Enforcement

Child support application and procedures for your state

Phone: (787) 767-1500

Website: www.asume.gobierno.pr/


Medicaid Eligibility

Federal-State health insurance program for low-income individuals

Phone: (787) 641-4224

Website: www.medicaid.pr.gov/

*If you are not eligible for Medicaid, your child(ren) may still be able to receive health coverage from the Children's Health Insurance Program (CHIP). For questions about eligibility and benefits, contact your Medicaid office.*


Department of Health

State government programs and services for children and families

Phone: (787) 765-2929



Mental Health and Anti-Addiction Services Administration

State government mental health resources that may offer community mental health services (may include individual, family, and marital counseling), behavioral health services, and substance abuse programs

Phone: 1(800) 981-0023 (within PR) or (787) 763-7575

Website: www.assmca.pr.gov/


Car Seat Basics

Information on car seat regulations and inspection services

Phone: (787) 721-4142

Website: http://minenevaseguro.com

Child Care - PR

Find out about the ins and outs of child care in your area. What is required to become a provider in your area? What requirements are there for a background check? Does your state offer any quality improvement programs?


Child Care Licensing

Your local child care regulatory office

Phone: (787) 294-4900

Website: www2.pr.gov/agencias/secretariado/Licenciamiento/Pages/default.aspx

Find Your Local Office: www2.pr.gov/agencias/secretariado/Licenciamiento/Pages/Contactos.aspx


Inspection Reports    

Find out what programs in your area are in compliance with licensing regulations   

*Inspections not available online. Contact your licensing agency for more information.*

Phone: (787) 294-4900

Website: www2.pr.gov/agencias/secretariado/Licenciamiento/Pages/default.aspx 

Find Your Local Office: www2.pr.gov/agencias/secretariado/Licenciamiento/Pages/Contactos.aspx


Criminal Background Checks

Understanding criminal background checks requirements in your area

Background Check Fact Sheet Inline Image

Website: www2.pr.gov/agencias/secretariado/Licenciamiento/RequisitosAdquirirLicencia/Pages/CentroNinos.aspx


Child and Adult Care Food Program (CACFP) – Food and Nutrition Services

Reimburses child care providers for healthy meals and snacks served to children in their care

Phone: (787) 759-2000

Website: www.de.gobierno.pr/padres-y-estudiantes/141-nutricion-escolar/231-nutricion-escolar


Quality Rating and Improvement System (QRIS) – Pasitos

QRIS is used to evaluate, improve, and communicate the quality of child care programs. QRIS uses set standards to rate child care providers. Resources are provided to improve program standards and obtain better ratings. A QRIS program has been created in over half of the states. A QRIS often has five key points:

1. Program standards (including licensing rules)

2. Resources to programs to improve quality

3. Financial incentives and supports

4. Quality assurance and monitoring

5. Outreach and consumer education

Many states now include standards specific to infants and toddlers in their licensing rules and QRIS. These measures address the health, safety, and well-being of infants and toddlers while in child care.

Website: http://pasitospr.org/

Children with Special Needs - PR

Learn about valuable resources for parents of children with special needs.


Easter Seals of Puerto Rico (SER de Puerto Rico)

Offers special needs resources which may include respite care services and other community supports

Phone: (787) 767-6710 (San Juan, PR), (787) 813-1972 (Ponce, PR)

Website: www.ser.pr/en/



Offers special needs services that may include respite care, advocacy, training, and support groups

*There is no state chapter of ARC in Puerto Rico*


Early Intervention – IDEA Part C Program

Early intervention services for infants and toddlers at risk for developmental delays

Phone: Contact your local office

Website: www.salud.gov.pr/Dept-de-Salud/Pages/Unidades-Operacionales/Secretaria-Auxiliar-de-Salud-Familiar-y-Servicios-Integrados/Division-Madres-Ninos-y-Adolescentes.aspx#temprana

Additional Resources - PR

Discover additional helpful resources for children and families.


Vaccination Information

Phone: (787) 765-2929 ext. 3338 or 3337

Website: www.salud.gov.pr/Dept-de-Salud/Pages/Unidades-Operacionales/Secretaria-Auxiliar-de-Salud-Familiar-y-Servicios-Integrados/Division-de-Inmunizacion-Vacunacion.aspx

Financial Assistance - PR

Are you looking for help paying for child care? Buying groceries or diapers? Find out what assistance programs are offered locally.


Child Care Assistance – Sistema de Vales por el Programa Child Care

Child care financial assistance programs

Phone: (787) 724-7474

Website: www.acuden.pr.gov/Programa_Child_Care/Pages/default.aspx


Puerto Rico Head Start Association

A federal program that promotes the school readiness of children ages birth to five from low-income families

Find your local Head Start/Early Head Start: http://eclkc.ohs.acf.hhs.gov/hslc/HeadStartOffices

Website: www.acuden.pr.gov/Programa%20Early%20Head%20Start/Pages/default.aspx


Women, Infants and Children (WIC)

A program offering supplemental foods, health care referrals, and nutrition information to low-income women who are pregnant or have children aged birth to five

Phone: (787) 766-2805

Website: www.salud.gov.pr/Dept-de-Salud/Pages/Unidades-Operacionales/Secretaria-Auxiliar-de-Salud-Familiar-y-Servicios-Integrados/Programa-WIC.aspx


Temporary Assistance for Needy Families (TANF)

Cash assistance designed to help low-income families achieve self-sufficiency

Phone: 3-1-1 (within PR)

Website: https://servicios.adsef.pr.gov/programaAyudaTemporalFamiliasNecesitadas.aspx


Supplemental Nutritional Assistance Program (formerly Food Stamps)

Federal nutrition program

Phone: 3-1-1 (within PR)

Website: http://servicios.adsef.pr.gov/programaAsistenciaNutricional.aspx


Low Income Energy Assistance Program

Helps low income households in meeting their immediate home energy needs

Phone: 3-1-1 (within PR)

Website: http://servicios.adsef.pr.gov/programaSubsidioEnergia.aspx