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Frequently Asked Questions

Here you will find frequently asked questions submitted by users. Click on the title of a question to see our response.

What is Child Care Aware?

Child Care Aware is a program of the National Association of Child Care Resource and Referral Agencies (NACCRRA).

Child Care Aware operates a national toll-free information line (1-800-424-2246) and website that connects families to child care information and referrals through local Child Care Resource and Referral (CCR&R) agencies. Child Care Aware also provides families with a growing collection of free child care related publications and materials.

What is a CCR&R?
There are over 850 Child Care Resource and Referral (CCR&R) agencies throughout the country that provide families with information about local child care options and parenting resources. Parents can also learn about financial assistance options, provider licensing and regulations and more. In addition, CCR&Rs meet a need that no one else does-providing the bridge between parents, providers, community leaders, and policy makers.
Can Child Care Aware provide services for non-English speaking families?
Yes. All Child Care Aware services and support are available in both English and Spanish. Also, if a family speaks a language other than English and Spanish, via the toll-free number we have access to a language line in which we can get a translator.
Do CCR&Rs charge fees for their services?

Most CCR&Rs do not charge fees. However, CCR&Rs that do charge fees usually offer a sliding fee scale. This means that families are charged a fee based on their ability to pay. When you contact your CCR&R, ask if there is a fee involved with their services or check out the details icon on the CCR&R page.

I searched for a CCR&R by my zip code and got the results for a CCR&R miles away. Is this a mistake?

No. Most CCR&R agencies serve one or more counties. Although the CCR&R may be located in a city that is different from the zip code or county you entered, you will still be able to receive information about child care options in the area you specified.

Where can I find information about financial assistance for child care?

Your local CCR&R has information about local, state, and government grants, tax credits and scholarships that may be able to help you meet the cost of child care. Also, take a moment to read Finding Help Paying for Child Care for general information about the types of financial assistance available.

There are no CCR&Rs in the zip code or county I requested. Does this mean my area does not have a CCR&R?

With more than 600 CCR&Rs across the country, CCR&Rs are in nearly every community. Call Child Care Aware at 1-800-424-2246 if a CCR&R is not listed for your area.