Resource

Answering the Call: A Guide to Providing High-Quality Consumer Education and Referral Services (for CCR&R Specialists)

URL: https://www.childcareaware.org/wp-content/uploads/2016/12/Answering-the-Call.pdf

Description: Your role as Referral Specialist is crucial to families seeking child care. You are the first point of contact, the face of your agency. You are the consummate multitasker employing a bevy of skills and strategies. During the referral process, you are wearing many “hats.”

Audience: CCR&Rs or State Networks

Content Type: Other Type

Language: English

Topic: Family Engagement

Year: <=2010

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Military Families